We at Delta Novel SrL care about your privacy and we respect your privacy rights. 

The following outlines this commitment to users of our Website (as defined below) as we want to be able to provide everyone with a user experience that is safe and secure.

Delta Novel SrL endeavors to ensure that any personal data you give us via our Website remains private and is used only for the purposes outlined in this Privacy Policy.
By using the Website, you acknowledge the collection and use of your personal data as outlined below.



This version of our Privacy Policy was last updated on 24/05/2018.







Our website DELTANOVEL.COM is operated by Delta Novel SrL, Via Magazzini Anteriori Trav. Nord, 51, Ravenna 48122, Italy ("we", "us" and "our").
This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us and your rights in relation to your personal data.

If you are a Customer or has a commercial agreement with us, this Privacy Policy supplements any data protection provisions contained in our contract with you and is not intended to override them.

Please read the following carefully to understand our views and practices regarding your personal data, how we will treat it and your data protection rights.


               This Website is intended only for business use (B2B)






When browsing the Website, we will collect and gather the following categories of personal data:


Identity Data such as first name, surname.
Contact Data such as e-mail address, telephone number.
Technical Data such as internet protocol (IP) address, browser type and version, time zone setting and location (country),

   operating system and platform and other technology on the devices you use to access the Website.
Marketing and Communications Data such as your preferences in receiving marketing communications from us


The type of personal data collected and used by us varies depending upon whether you expressed a consent to receive our newsletter, or just browsing the Website.
We collect and use aggregated data for a statisthical pourpose.

Aggregated data derives only by the ip used connecting our website but is not considered personal data under applicable data protection law

as this data does not directly or indirectly reveal your identity.

Methods used to collect personal data from and about you


Direct interactions: You may give us your Identity, Contact, Marketing and Communications Data by filling in online forms or by communicating with us beside the website form.

The personal data we receive from direct interactions with you includes personal data you provide when you:


• contact or communicate with us via the Website;
• request marketing communications to be sent to you;


Automated technologies or interactions: As you interact with the Website, we may collect Technical Data and Usage Data including details of your device, browsing actions and patterns

and the resources that you access on our website. We collect this data by using server logs. Please see our cookies policy for further details.






We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
• To send you a newsletter if you excercised the opt-in
• To respond you if you send us a message via the Website
• Where we need to comply with a legal or regulatory obligation.

We do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email.

You have the right to withdraw your consent at any time by contacting us sending an email at This email address is being protected from spambots. You need JavaScript enabled to view it.

We do not request from you and we request you do not provide any special categories/sensitive personal data

(e.g. personal data relating to racial or ethnic origin, political or religious opinions, membership of a trade union, physical or mental health or condition or sexual life or orientation).

This type of personal data is subject to special protections under EU law and we don’t have any interest on them.

We use your personal data in the following ways:
• We will collect and use your Identity and Contact details for comunication and marketing (if agreed) and to manage our business relationship.
• We will collect and use Technical and Usage Data for data analytics purposes to improve the Website.



We may use your Identity, Contact, Technical, Usage Data to form a view on what we think you may want or need, or what may be of interest to you.

This is how we decide which services and offers may be relevant for you.
You will receive marketing communications from us if you have requested information from us or purchased services from us and, in each case, you have not opted out of receiving that marketing.
You can opt out of any marketing communications from us at any time by using the “Unsubscribe” function at the bottom of the marketing email we send you.




We do not disclose to any third party personal data that we collect or you provide to us.




Your personal data are stored and accessed within the European Economic Area.




Delta Novel SrL is committed to protecting the personal data you provide us.

To prevent unauthorised access or disclosure of personal data under our control, Delta Novel SrL has appropriate security management systems in place to safeguard the personal data we collect.

Firewalls, intrusion detection and virus scanners are used on all Delta Novel SrL network, although none of your personal data are stored within the Website.

While Delta Novel SrL makes reasonable efforts to protect all personal data, no data transmission over the Internet can be guaranteed to be 100% secure.

As a result Delta Novel SrL cannot ensure or warrant the security of any personal data you transmit to us, you do so at your own risk.

You acknowledge that we are not responsible for any intercepted information sent via the Internet, and you hereby waive, release and discharge us from any and all claims arising out of or related to the use of intercepted information in any unauthorised manner.
Where we have given you a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. You must not to share your Website password with anyone.




The Website contains links to and from the websites of our partner networks, Customers, Suppliers or Shippers can access to a portal through our Website.

Please note the portal website has the same Privacy Policy as our website since it is used by our registered Customers or Partners only.




We may collect information about your computer, including (where available) your IP address, operating system and browser type, for system administration and statistical purposes.
This collection is made only through the webserver log, moreover this Website uses only two technical cookie file which are stored on your hard drive and used solely by the webserver.

One of this cookie contains the agreed you will click after reading this policy, so the next time you will visit us no message will pop-up to remind you to agree on our policy.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies.




We retain personal data for no longer than is allowed under data protection law and, in any case, no longer than such personal data is necessary for the purpose for which it was processed. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure,

the purposes for which we process personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
We retain the personal data you provide while your account is in existence or as needed to provide you access to the Website and any Delta Novel SrL Service you have used.

Even if you only use the Website or any other Delta Novel SrL Service occasionally, we will retain your Identity, Contact, Technical, Marketing and Communications Data until you decide to withdraw them.

Also, we retain personal data for longer if required by applicable law or regulation or justified under applicable statutory limitation periods.



Under certain circumstances you have rights under applicable data protection law in relation to personal data, namely:

Request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected,

  though we may need to verify the accuracy of the new data you provide to us.


Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.


You also have the right to ask us to delete or remove your personal data.

Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.


Request restriction of processing of your personal data

  This enables you to ask us to suspend the processing of your personal data in the following scenarios:

 (a) if you want us to establish the data's accuracy;

 (b) where our use of the data is unlawful but you do not want us to erase it;

 (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims;

 (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.


Withdraw consent at any time if and to the extent we are relying on consent as the legal basis to process your personal data.


However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.

If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.


You will not have to pay a fee to access your personal data (or to exercise any of the other rights).

However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

We may also contact you to ask you for further information in relation to your request to speed up our response.
In order to exercise one or more of your rights in respect of your personal data, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. .

We will respond to your request(s) as soon as reasonably practicable, but in any case within the legally required period of time.




Any changes we may make to our Privacy Policy in the future will be posted on this page, you may also be notified by email. You should visit this page periodically to review any changes to the Privacy Policy.




If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact the Privacy department of Delta Novel SrL through This email address is being protected from spambots. You need JavaScript enabled to view it.

You can also request to delete your account, erase your data, access your data.